According to Research in Motion: “BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning. We are working to resolve the situation as quickly as possible and we apologize to our customers for any inconvenience. We will provide a further update as soon as more information is available.”
So what’s going on? The RIM outages started on Monday with outages in the Europe, Middle East and Africa regions and have since moved on to North and South America. As of yesterday, RIM released a statement saying that the messaging and browsing delays were caused by a core switch failure with within RIM’s system, resulting in a significant backlog of data.
Critics are noting that the timing on the outages couldn’t be worse for RIM, which is not only looking for a buyer but also with the pending release of the iPhone 4S. On the upside, the outage level in North America does not seem as significant as elsewhere around the globe.